FAQ

You can use the following payment ways:
1. Credit Card
2. Payza
3. Bank wire transfer (ask for details)
4. Western Union money transfer (ask for details)

Yes we can. All you need is to provide us with:
- FTP access to your server
- your database name
- database username - database username's password Or if you do not know how to create database, provide us with your CPanel access and we will do everything from our end. After installation you just chnge your CPanel password. Installation will cost $30.

Runmlm is the owner of the script and PHP files are encrypted with Zend Guard, so be sure Zend is installed in your server to be able to read the files.

Purchasing product means you buy one licence. It is a one-time payment and you can use it in one domain only. If you want to use the script in another domain, you need to buy another licence.

You can choose only one between them.

If you want some other processor to be added to the pre-installed ones please contact us and give us information about it. Prices depend on the difficulty of this or that processor installation so the quote depends. More details about the payment gateways in the script can be found here.

You receive email with the activation code and another with the link to download the files of the script right after we see your payment is received (Mo-Fr within working hours 08:00-18:00 MSK)

Please read about our Technical Requirements

The main design elements are in .tpl files and style.css file. Changing the HTML there you can change the main blocks. If you want a professional looking of your site, we are glad to offer you the design from the designer. Please see the details of this offer.

Yes you can. Find './templates/footer.tpl' file (for public area) or './member/templates/footer.tpl' (for member) area and make changes there.

Please see Demo of Shop+ version here.
Demo version of Version3 can be seen here.
Livechat interface can be seen from our livechat window.

It will require basic knowledge of Internet tools from you. Just follow the steps described in Script Installation help guide article

This error occurs if you uploaded files in ASCII mode. Please upload them via FTP in binary mode. We recommend you to use Filezilla software while installation. It allows to use binary mode.

We provide our clients with hosting service. Please see the information on Hosting from RUNMLM page.
We do not provide with domain registration. So please use other services to register your domain name.

Seems like you reset your Database or reinstalled the product. Please contact us to reset your licence and then enter the Serial number once again.

Yes we do customizations. Please contact us and describe what exactly you want to be changed. Also be sure you have the complete compensation plan if you want to change the matrices logic. See more for Customization